Certificate II in Community Services (CHC20108)
Overview
This qualification can be used as a pathway qualification into community services work and may apply specifically to Workers who support individuals by providing a first point of contact in a crisis situation and referral to a broad range of services, or Workers in residential facilities and/or in community services under direct or regular supervision within clearly defined organisation guidelines and service plans.
This qualification is a great starting base for entering into higher level qualifications.

Core Modules
- Orientation to Care
- OH&S (including Infection Control)
- Effective Communication
- Positive Behaviour Support
Electives
Electives are created in accordance with the national packaging rules to best reflect the current needs of industry. Your ICM qualification coordinator can discuss the suitability of each elective to your students.
- Disability
- Aged Care
- Children’s Services
- Youth
- Health Administration
Duration of Study
Students are required to be employed in their chosen field of study to enhance their ‘on-the-job’ learning. They need to be supervised by a qualified staff member and working a minimum of 16 hours per week. It is anticipated students will take 12 month to complete this qualification.
Cost
The full cost of this course is $1925.
This certificate is eligible for funding as a New Entrant Traineeship in NSW.
The government may pay an employer subsidy of up to $4000 for each New Entrant Trainee.
Your ICM consultant will be able to give you more details on the traineeship program.
Download a pdf version of this information here >>> Cert II in Community Services (CHC20108)
