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Diploma of Community Services Coordination (CHC52208)

Overview

This qualification addresses work across the community sector, in organisations involved in community work, community development and community care services and volunteer programs, in a range of settings such as residential facilities, group homes, community agencies and government departments.

These workers:

  • apply knowledge and skills gained through qualifications or previous experience to resolve problems within organisation guidelines
  • coordinate specific programs and/or projects and supervise and/or coordinate a limited number of lower classified workers or volunteers and report to service managers
  • may undertake a first line management role.

It is expected that, in addition to coordination or management electives, relevant units applicable to these specific services would be selected as electives as appropriate, particularly for smaller organisations.

To gain entry into CHC52208 Diploma of Community Services Coordination candidates need to have previous work experience in the community sector in a job role that involved:

  • self-directed application of knowledge
  • exercise of independent judgement and decision-making, and
  • a range of technical and other skills

Community ServicesCore Modules

  • Orientation to care
  • Managing OH&S
  • Effective communication skills
  • Managing people
  • Documentation and reporting
  • Client service delivery
  • Professional practice

Each module addresses a separate area of Services Coordination and Community Services work and will contain learning materials, a written assessment, workplace checklists and observation tools to ensure that all students complete the course with a valid and accredited set of competencies.


Duration of Study

Students are required to be employed in their chosen field of study to enhance their ‘on-the-job’ learning.  They need to be supervised by a qualified staff member and working a minimum of 21 hours per week.  It is anticipated students will take 12 month to complete this qualification.

Cost

The full cost of this course is $3400.


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